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Frequently Asked Questions

1. Are your skincare products suitable for all skin type

Yes, our products are carefully formulated to be gentle and effective for all skin types — including dry, oily, combination, and sensitive skin.

Are your products dermatologically tested?

Absolutely. All our products undergo rigorous dermatological testing to ensure safety and effectiveness.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by location:

  • 3–5 business days

You will receive a tracking number once your order has been shipped.

Can I use CLÉA products during pregnancy or breastfeeding

All of our products are pregnancy-safe, but we always recommend checking with your healthcare provider before introducing new skincare into your routine during pregnancy or breastfeeding.

Are your products safe for sensitive skin?

Yes, we carefully select gentle, non-irritating ingredients and avoid harsh chemicals. However, if you have known allergies or highly sensitive skin, we recommend doing a patch test before full use.